1. PURPOSE AND SCOPE
The purpose of this policy is to demonstrate Innovantes’ commitment to the privacy of
explains how Innovantes IT Solutions LLP ("we", "us", "our") collects, uses, shares,
and protects your personal information when you use our services, or interact with us
in any other way. Please read this policy carefully and contact us if you have any
questions or concerns.
We process your data in accordance with the applicable laws and regulations
following industry best practices.
This policy applies to all data that is either owned or managed by Innovantes
2. THE TYPES OF INFORMATION WE COLLECT AND STORE
We may collect the following types of information from you
Personal information: This is information that identifies you as an individual
or relates to an identifiable individual, such as your name, email address,
phone number, postal address, company name, job title, and any other
information you provide to us when you register for an account, request a
quote, sign a contract, or communicate with us.
Technical information: This is information that is automatically collected
when you access our website or use our services, such as your IP address,
browser type, device type, operating system, referring URL, pages visited, time
technologies to collect this information.
Usage information: This is information that is generated when you use our
services, such as the type of service, the duration of the service, the date and
time of the service, the features used, the feedback provided, and any other
data related to your use of our services.
Payment information: This is information that is required to process your
payments for our services, such as your billing address, and transaction
details. We do not store this information on our servers; we use a third-party
payment and accounting systems to save this information.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your information for the following purposes
To provide our services: We use your information to deliver our services to
you, to communicate with you about your use of our services, to respond to
your inquiries and requests, to troubleshoot any issues or problems, and to
improve our services and customer satisfaction
To market our services: We use your information to send you newsletters,
promotions, offers, surveys, and other marketing communications about our
services and those of our partners that may be of interest to you. You can opt
out of receiving these communications at any time by following the
unsubscribe link in the email or contacting us at firstname.lastname@example.org.
To comply with legal obligations: We use your information to comply with
any applicable laws, regulations, court orders, subpoenas, or other legal
requests or processes that we are subject to.
To protect our rights and interests: We use your information to protect our
rights and interests and those of our customers.
4. WHO HAS ACCESS TO YOUR DATA WITHIN OUR ORGANIZATION?
Within our organization, access to your data is limited to those persons who require
access in order to provide you with the Products and Services, which you purchase
from us, to contact you, and to respond to your inquiries. Those staff members may
be on teams such as Technology, Marketing, and Support. Employees only have
access to data that is relevant to their team, on a ‘need to know’ basis.
5. HOW DO WE SHARE YOUR DATA WITH OUTSIDE OUR ORGANIZATION AND WHY?
We may share your information with the following parties:
- Service providers: We may share your information with third-party service
providers that help us provide our services or perform functions on our behalf.
These may include hosting providers, cloud computing providers, software
developers, payment processors, analytics providers, email service providers,
and other vendors that we work with.
- Partners: We may share your information with our partners that offer services
or products that are in the scope of our engagement with you. We share your
information only with the partners whom we engage with to deliver the services
that you have signed up for. These may include some contractors.
Clients: We may share your information with our clients that hire us to provide
digital solutions for them. These may include businesses, organizations, or
individuals that we work with on various projects or contracts.
Legal authorities: We may share your information with law enforcement,
government agencies, courts, or other parties when we are required or
permitted by law to do so. This may include responding to warrants, court
orders, legal requests, or investigations.
Business transfers: We may share your information with a third party in the
event of a merger, acquisition, sale, reorganization, or any other business
transaction involving our company. In such cases, we will notify you of any
We do not sell your information to any third parties for their own marketing purposes
without your consent.
6. WHY AND FOR HOW LONG DO WE STORE THE INFORMATION WE
COLLECT FROM YOU?
We retain user data for as long as necessary for the purposes described above. This
means that we retain different categories of data for different periods of time
depending on the type of data, the category of user to whom the data relates to, and
the purposes for which we collected the data.
We implement a variety of administrative, managerial, and technical security
measures to help protect your personal information. Our organization has various
internal control standards which relate specifically to the handling of personal
information. These include certain controls to help safeguard the information we
collect online. Our employees are trained to understand and comply with these
employees. However, while we strive to protect your personal information, you must
also take steps to protect your information.
8. YOUR RIGHTS UNDER THE GDPR
You have certain rights if you are within the EU this including:
- Right to access: This right allows you to obtain a copy of your personal data,
as well as other supplementary information.
- Right to restrict processing: You have the right to restrict the processing of
your personal data in certain circumstances.
Right to rectification. You have the right to have any incomplete or
inaccurate information we hold about you corrected.
Right to object to processing: The right to object allows you to stop or
prevent us from processing your personal data. This right exists where we are
relying on a legitimate interest as the legal basis for processing your Personal
Data. You also have the right to object where we are processing your Personal
data for direct marketing purposes.
Right to erasure: You have the right to ask us to delete or remove Personal
data when the personal data is no longer necessary for the purpose which you
originally collected or processed.
To exercise your rights, you can contact us at email@example.com
9. LINKS TO OTHER WEBSITES
Our Sites may contain links to other websites that are not operated by us. If you click
on a third-party link, you will be directed to that third-party's site. We strongly advise
Personal Data that you provide directly to those third parties or that those third parties
collect for themselves. We do not control the third-party sites that may be accessible
provide to third-party sites or gathered by the third parties that operate them.
10. CHANGES TO THIS POLICY
changes to the Policy, we will notify you via email, through a notification posted on the
Services, or as required by applicable law. You can see when the Policy was last
updated by checking the date at the bottom of this page. You are advised to review
effective from when they are posted on this page.
11. CONTACT US