CASE STUDY AUTOMOBILES
Innovantes helps Hyundai Motors improve learning effectiveness through a digital peer to peer learning platform
THE
Challenge
Learning is critical for an organization's ability to adapt to the changing market conditions and thrive in the competitive business environment. Hyundai's leadership understands the importance of continuous learning and the direct correlation between skilled employees and business outcomes. The leadership also recognized that to ensure skilling at scale, there has to be something more than the classroom and virtual training. The client wanted to harness the power of informal social learning through a digital platform for its network manpower as a part of the digital transformation.
OUR
Solution
Most of the learning occurs on the job. While structured processes and learning programs have their own benefits, creating open and collaborative knowledge-sharing platforms helps improve engagement and on-the-job performance. With this background, Innovantes created a video-based micro-learning platform driven by employees. Unlike traditional learning that limits & controls access to trainers, the platform was designed to make it easy for anyone to be a video creator. It allowed users to create videos to share information and to find an audience. The cloud-based user-friendly platform allowed the employees to share their creations as posts and hence foster a culture of collaborative learning. The moderation tools built in the platform allowed the administrators to remove or bar any content not suitable for business. The peers could engage on the posts and upvote or like. The digital solution was scaled up in record time to allow participation from over 3 continents and 10 countries where the client operated. The platform also allowed the management to acknowledge and reward the most unique skills and videos through digital certificates, thus promoting a healthy competitive spirit.
With the learning department donning the hat of a facilitator rather than author of the content, learning at scale became a possibility. This also enlarged the pool of training content at a relatively very low cost.
Video-based microlearning
Empowered employees
Leaderboard
Real-Time Engagement Analytics
OVERALL
Impact
The solution saw a surge in traffic and video uploads right from day one of the platform launch, indicating huge interest from the employees.
Videos Uploaded
Countries
Average Daily User Engagement
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